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Call 07887 421431

  • Home
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  • Face to face courses
  • FAQs
  • Mental Health Support
  • One in ten mission
  • Resources
  • MHFA VIP Club

FREQUENTLY ASKED QUESTIONS

What is an Adult Mental Health First Aid Course?

Mental Health First Aid (MHFA) England have developed a range of training courses designed to take people on a journey to understand what mental health is. They discuss how we all have mental health, like physical health, and teach people to look after their own and others’ wellbeing.

The Adult Mental Health First Aid course:

  • Encourages people to challenge the language we use around mental health
  • Explores our different frames of reference and the stigma attached to mental health
  • Helps people to understand what good mental health looks like
  • Explores the factors that can have an impact on our mental health
  • Looks at how to support yourself and others with self-care, giving the skills to influence your own mental health and help prevent mental ill health
  • Teaches how to intervene (including in a crisis), reassure and signpost to further support
  • Teaches about diagnosable mental health conditions, what unwell looks like and how to spot these signs in yourself and others
  • Talks about what to do if you think someone is unwell and the steps to take for early intervention
  • Talks about recovery from mental illness and looking forward

For more detail on what you learn on the course, visit the course pages above.

Who is it for?

MHFA England's Adult Mental Health First Aid Course is designed for anyone over the age of 18. You don’t need existing knowledge of mental health, just like you don’t need a medical background to take a first aid course. We would recommend MHFA England training for anyone – just as it’s a good idea for people to have basic knowledge of physical first aid. Here are just some of the people who benefit from MHFA England skills:

  • Line managers
  • HR professionals
  • Social care professionals
  • Teachers
  • Parents
  • Foster parents
  • First responders
  • Staff nurses
  • Local authorities
  • Friends and family
  • People with lived experience of mental ill health

How do I become an Adult Mental Health First Aider?

To become an Adult Mental Health First Aider you need to take one of our Online Adult Mental Health First Aid Courses. This is an online course delivered through the MHFA England Online Learning Hub. Learning takes place through four live training sessions, spread across two weeks, with self-learning activities in between.

You can book as an individual or if you are looking to train eight people or more in your organisation get in touch to learn more and to discuss your requirements.

How do I book onto a course?

  • First, choose either an online course or a face to face course
  • Go to ‘Next Course Delivery Dates’ at the bottom of the page.
  • Choose the course you are interested in and then contact us with your details.
  • Your course instructor will be in touch to discuss and confirm your booking. If you intend to book a place on one of our face to face courses, please do not book any travel arrangements until the instructor has confirmed your place.

If you are looking to train eight people or more in your organisation get in touch to learn more and to discuss your requirements.

How do I change or cancel my booking?

You’ll need to contact the course instructor directly – simply reply to their booking confirmation email to discuss alternative dates. Late cancellations may incur charges to cover the cost of printed course materials, please see the terms and conditions in your booking confirmation email.

How much do courses cost?

Costs vary between online and face to face courses.

Online courses: £300 per person

Face to face courses: £400 per person


If you have any questions about the cost of attending a course, please contact us.

How long does it take to complete a course?

Our online Adult Mental Health First Aid courses are delivered through four live training sessions spread across two weeks, with self-learning activities in between.


Our face to face Adult Mental Health First Aid courses are delivered through two full day training sessions.

Do I have to attend the whole course?

You need to complete all parts of the course to receive a certificate of attendance. All parts of the course are equally important to learn a safe grounding in Mental Health First Aider skills. 

Do I get a qualification at the end of the course?

At the end of your course you will get a certificate to say you are a Mental Health First Aider. The courses are not currently CPD verified.

I've finished my course, where is my certificate?

Please allow four weeks for your certificate to be processed. It’s also worth checking your spam/junk folder in case it has ended up in there by mistake.

If you still haven’t received it, contact us and we'll help track it down. Please let us know:

  • The date you took the course
  • The location of the course
  • The name of the Instructor

I have a friend/family member who is unwell, can you help?

As a training organisation, we can’t offer mental health support or advice, but there are lots of people that can. See our list of mental health support contacts.

Do you have any emergency contact details for someone in distress?

In an emergency:

  • Call 999
  • Go to your nearest Accident and Emergency (A&E)

 If you or someone else needs medical help fast but it’s not a 999 emergency:

  • Call 111

This is a free number to call. They can direct you to your local crisis support services and mental health organisations and offer health advice 24 hours a day, 365 days a year.

See our list of mental health support contacts.

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